FAQ

What is an authenticator ID and why do I need it?

An authenticator ID is a unique number assigned to your record in the Colorado School of Mines alumni database. As a security measure to guard against others accessing your personal record, this ID is utilized only once for first-time access into the MinesOnline community. Once you establish your identity within the community with this authenticator ID, you will be asked to set a username and password of your choosing.


I seem to be having general problems when accessing your site. Are there minimum browser requirements for maximum accessibility?

Yes.
Internet Explorer 6.0 and above on Windows98 or later
Firefox 1.5 running on Windows98 or later
Netscape 6.0 running on Windows98 or later
Firefox 1.5 running on Macintosh OSX 10.1 or later
Safari 2.0 running on Macintosh OSX 10.4 or later

Minimum screen resolution of 800x600 with recommended resolution of 1024x768. Session cookies and Java scripting must be enabled. Other operating systems and browsers may be used with varying degrees of compatibility, reliability and functionality.

Why is it that sometimes the online directory or the alumni job center is available to me and other times it isn’t?

First of all, you must be logged into the community to access directory or job center data. It’s a good habit to log in whenever visiting the site, so that all activity performed by you can be attributed to your record, such as registering for an event or updating membership. The history may be useful to you and aid future transactions.

I don’t know if I am a member or not. How can I tell?

Log in. There will be a notification after you log in.

Why isn’t the Online Directory and Alumni Job Center available to all alumni regardless of membership?

These are services provided for members. The CSMAA recognizes that you may need the Alumni Job Center because you are out of work. If this is the case, there is a “special” membership category that is discounted for those out of work or in school full-time. It is only $20.

If your CSMAA membership is due for renewal and you renew online, you will have access to the Online Directory and Alumni Job Center within one business day.

For assistance please email csmaa@mines.edu.